Combi Streak 7610 Series User's Guide

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Summary of Contents

Page 2

Attention California users...

Page 3 - User Guide

TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help diagnose andget assistance in installing and using HP print

Page 4 - Safety information

To access the EWS1. On your computer, open the EWS. For more information, see Embedded web server.NOTE: If you are using a proxy server in your browse

Page 5 - Contents

Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows only)If you install the HP software again, the instal

Page 6

TIP: You can visit the HP online support website at www.hp.com/support for information and utilities that canhelp you correct many common printer prob

Page 7

Embedded web server cannot be openedCheck your network setup• Make sure you are not using a phone cord or a crossover cable to connect the printer to

Page 8

Check the hardware connections• Make sure that any cords and cables that you are using are in good working order.• Make sure that the power cord is co

Page 9

1. Product Information: Shows printer information (such as the printer name, model number, serial number,and firmware version number), the accessories

Page 10

troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page beforecalling.To print the network configura

Page 11

4. Wireless Direct: Shows information about your Wireless Direct Printing connection, such as the networkname (SSID), IP address, subnet mask, default

Page 12 - 1 Get started

To clean the printhead from Toolbox (Windows)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more information, see

Page 13 - Understand the printer parts

HP wireless direct printing...

Page 14 - Printing supplies area

Uninstall and reinstall the HP softwareIf your installation is incomplete, or if you connected the USB cable to the computer before prompted by the HP

Page 15 - Use the printer control panel

b. Locate any jammed paper inside the printer, grasp it with both hands, and then pull it towards you.CAUTION: If the paper tears when you are removin

Page 16 - Control panel display icons

To clear a paper jam in the automatic document feeder1. Lift the cover of the automatic document feeder.2. Lift the tab located on the front edge of t

Page 17 - HP Digital Solutions

A Technical informationThis section contains the following topics:•Warranty information•Printer specifications•Regulatory information•Environmental pr

Page 18 - Select print paper

Hewlett-Packard limited warranty statementInk cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its de

Page 19

During the warranty period the product is covered as long as the HP ink is not depleted and the end of warrantydate has not been reached. The end of w

Page 20 - 16 Get started

Printer specificationsThis section contains the following topics:•Physical specifications•Product features and capacities•Processor and memory specifi

Page 21 - Load paper

Feature CapacitySimplified Chinese, Slovak, Slovenian, Spanish, Swedish,Traditional Chinese, Turkish.Processor and memory specificationsPrinter proces

Page 22 - Load envelopes

Paper size Input tray ADF Duplexer10x15cm* 2L* U.S. Letter (216 x 279 mm; 8.5 x 11 inches)8.5 x 13 inches (216 x 330 mm)U.S. Legal (216 x 356 mm; 8.

Page 23 - Load custom-size paper

Paper size Input tray ADF DuplexerJapanese Envelope Chou #3 (120 x 235 mm; 4.7x 9.3 inches) Japanese Envelope Chou #4 (90 x 205 mm; 3.5x 8.1 inches)

Page 24 - Install the accessories

1 Get startedThis guide provides details about how to use the printer and how to resolve problems.•Accessibility•HP EcoSolutions (HP and the Environme

Page 25 - Maintain the printer

* These sizes can be used for borderless printing.** The printer is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible

Page 26 - Restore factory defaults

Paper (1) Left margin (2) Right margin (3) Top margin (4) Bottommargin11 x 14 inches12 x 12 InchesB4 (JIS)TabloidSuper BA3A3+Edge-to-Edge TabloidEdge-

Page 27 - Turn the printer off

Fax specifications• Walk-up black-and-white and color fax capability.• Up to 99 speed dials.• Up to 100-page memory (based on ITU-T Test Image #1 at s

Page 28 - 24 Get started

NOTE: You might be able to use other types of files with HP ePrint. However, HP cannot guarantee that theyfunction correctly with the printer because

Page 29 - Print documents

NOTE: You might be able to use other USB flash drives with the product. However, HP cannot guaranteecorrect functionality with the product because all

Page 30 - Print brochures

Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic

Page 31 - Print photos

FCC statementNotice to users in KoreaVCCI (Class B) compliance statement for users in JapanAppendix A122 Technical information

Page 32 - 28 Print

Notice to users in Japan about the power cordNoise emission statement for GermanyGS Declaration (Germany)Regulatory information 123

Page 33

Notice to users of the U.S. telephone network: FCC requirementsAppendix A124 Technical information

Page 34 - 30 Print

Notice to users of the Canadian telephone networkRegulatory information 125

Page 35

This section contains the following topics:•Manage Power•Optimize Printing SuppliesManage PowerTo conserve electricity, the printer comes with the fol

Page 36 - Scan an original

Notice to users in the European Economic AreaNotice to users of the German telephone networkAustralia wired fax statementEuropean Union Regulatory Not

Page 37 - Scan to Email

available (in English only) either within the product documentation or at the following web site: www.hp.com/go/certificates (type the product number

Page 38 - Scan using Webscan

Exposure to radio frequency radiationNotice to users in BrazilNotice to users in CanadaAppendix A128 Technical information

Page 39

Notice to users in TaiwanNotice to users in MexicoNotice to users in JapanRegulatory information 129

Page 40 - Change copy settings

Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sustainable manner:• Design

Page 41 - Save copy settings

Disposal of waste equipment by users in private households in the EuropeanUnionPower consumptionHewlett-Packard printing and imaging equipment marked

Page 42 - Send a fax

Additional ENERGY STAR qualified imaging product model information is listed at:www.hp.com/go/energystarChemical SubstancesHP is committed to providin

Page 43 - Send a fax 39

RoHS notices (China only)Toxic and hazardous substance tableRoHS notices (Ukraine only)Environmental product stewardship program 133

Page 44 - Send a fax from memory

Third-party licensesLICENSE.aes-pubdom--crypto---------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code fo

Page 45 - Schedule a fax to send later

distribute, sublicense, and/or sell copies of the Software, and topermit persons to whom the Software is furnished to do so, subject tothe following c

Page 46 - Receive a fax

Front view1 Automatic document feeder (ADF)2 Control panel display3 Control panel4 Front universal serial bus (USB) port5 Input tray6 Output tray exte

Page 47 - Set up backup fax

* PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS* BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR* CONSE

Page 48 - Poll to receive a fax

notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.3. All advert

Page 49 - Block unwanted fax numbers

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation

Page 50 - Print a Junk Fax Report

([email protected]). This product includes software written by TimHudson ([email protected]).=========================================================

Page 51 - Receive a fax 47

EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THEIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULARPURPOSE ARE DISCL

Page 52 - Set up speed-dial entries

* notice, this list of conditions and the following disclaimer in the* documentation and/or other materials provided with the distribution.* 3. Neithe

Page 53 - Change fax settings

misrepresented as being the original software.3. This notice may not be removed or altered from any source distribution.Jean-loup Gailly Mark Adlerjl

Page 54 - Chapter 5

B HP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The information is subject tochanges, v

Page 55 - Set the fax speed

HP paperTo order paper such as HP Premium Paper, go to www.hp.com.HP recommends plain papers with the ColorLok logo for printing everydaydocuments. Al

Page 56 - Fax over Internet Protocol

C Additional fax setupAfter completing all the steps in the getting started guide, use the instructions in this section to complete your faxsetup. Kee

Page 57 - Use reports

NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printheaddamage. Avoid removing supplies for extende

Page 58 - Clear the fax log

If you are unsure which kind of telephone system you have (serial or parallel), check with your telephonecompany.This section contains the following t

Page 59 - View the Call History

Other equipment or services sharing your fax line Recommended fax setupDSL PBX DistinctiveringserviceVoicecallsComputerdial-upmodemAnsweringmachineVoi

Page 60 - 6 Web Services

You might need to connect the supplied phone cord to the adapter provided for your country/region.To set up the printer with a separate fax line1. Usi

Page 61 - Set up Web Services 57

To set up the printer with DSL1. Obtain a DSL filter from your DSL provider.2. Using the phone cord supplied in the box with the printer, connect one

Page 62 - Use Web Services

Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) that allow

Page 63 - Remove Web Services

Case E: Shared voice/fax lineIf you receive both voice calls and fax calls at the same phone number, and you have no other office equipment(or voice m

Page 64 - 7 Work with ink cartridges

Case F: Shared voice/fax line with voice mailIf you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice

Page 65 - Replace the ink cartridges

Set up the printer with a computer dial-up modemIf you are using the same phone line for sending faxes and for a computer dial-up modem, follow these

Page 66 - Store printing supplies

1 Telephone wall jack2 Parallel splitter3DSL/ADSL filterConnect one end of the phone jack that was supplied with the printer to connect to the 1-LINEp

Page 67

Case H: Shared voice/fax line with computer modemThere are two different ways to set up the printer with your computer based on the number of phone po

Page 68 - 8 Solve a problem

Label Name and Description1 Home button: Returns to the home screen from any other screen.2 Control panel display: Touch the screen to select menu opt

Page 69 - HP support by phone

1. Remove the white plug from the port labeled 2-EXT on the back of the printer.2. Find the phone cord that connects from the back of your computer (y

Page 70 - Telephone support numbers

1 Telephone wall jack2 Parallel splitter3DSL/ADSL filter4 Use the phone cord provided to connect to the 1-LINE port on the back of the printer.You mig

Page 71 - Solve printer problems

Case I: Shared voice/fax line with answering machineIf you receive both voice calls and fax calls at the same phone number, and you also have an answe

Page 72 - The printer prints slowly

When the phone rings, your answering machine answers after the number of rings you have set, and then playsyour recorded greeting. The printer monitor

Page 73 - Blank or partial page printed

5 Answering machine6 Computer with modem7 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.You might need to conn

Page 74 - 70 Solve a problem

Shared voice/fax line with computer DSL/ADSL modem and answering machine1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filter4 Phone cord provided

Page 75 - Print quality troubleshooting

4. Unplug the answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on theback of the printer.NOTE: If you do not c

Page 76 - 72 Solve a problem

• If your computer has two phone ports, set up the printer as follows:Back view of the printer1 Telephone wall jack2 Use the phone cord supplied in th

Page 77

Serial-type fax setupFor information on setting up the printer for faxing using a serial-type phone system, see the Fax Configurationweb site for your

Page 78 - 74 Solve a problem

DNetwork setupYou can manage network settings for the printer through the printer control panel as described in the nextsection. Additional advanced s

Page 79 - Solve paper-feed problems

Change printer settingsUse the control panel to change the printer mode and settings, print reports, or get help for the printer.TIP: If the printer i

Page 80 - Solve copy problems

Set up the printer on your wireless networkTo set up the printer on your wireless network, use one of the following methods:•Set up the printer using

Page 81 - Copy defects are apparent

3. When prompted, touch Push Button.4. On the wireless router or wireless access point, press and hold the WPS button for 3 seconds.Wait for about 2 m

Page 82 - Solve scan problems

NOTE: If you cannot find the wireless network name (SSID) and wireless password (WPA passphrase, WEPkey), see Before you begin.Change from a USB conne

Page 83 - Text cannot be edited

Overview of security settingsTo help improve the security of the wireless network and prevent unauthorized access, the printer supports manycommon typ

Page 84 - Scanned image quality is poor

Guidelines for reducing interference on a wireless networkThe following tips will help reduce the chances for interference in a wireless network:• Kee

Page 85 - Solve fax problems

View IP settingsTo view the IP address of the printer:• Print the network configuration page. For more information, see Understand the network configu

Page 86 - The fax test failed

• HP wireless direct printing can be used while the printer is also connected to a computer using USB cableor to a network (using a wireless or Ethern

Page 87 - Solve fax problems 83

3. From the computer, click the wireless icon on your task tray, select the HP wireless direct printing name,such as HP-Print-**-Officejet 7610 series

Page 88 - 84 Solve a problem

E Printer management toolsThis section contains the following topics:•Toolbox (Windows)•HP Utility (Mac OS X)•Embedded web serverToolbox (Windows)The

Page 89 - Solve fax problems 85

About cookiesThe embedded web server (EWS) places very small text files (cookies) on your hard drive when you arebrowsing. These files let the EWS rec

Page 90 - 86 Solve a problem

HP Digital Fax (Fax to PC and Fax to Mac)Never lose important faxes misplaced within a stack of paper pages again!Use Fax to PC and Fax to Mac to auto

Page 91 - Solve fax problems 87

F How do I?• Get started•Print•Scan•Copy•Fax•Web Services•Work with ink cartridges•Solve a problem176 How do I?

Page 92 - 88 Solve a problem

G Errors (Windows)• Fax memory full•Unable to communicate with printer•Low on ink•Cartridge Problem•Replace the ink cartridge•Paper Mismatch•The cartr

Page 93 - Solve fax problems 89

Unable to communicate with printerThe computer cannot communicate with the printer because one of the following events has occurred:• The printer has

Page 94 - Color faxes do not print

Replace the ink cartridgeReplace the indicated ink cartridge. For more information, see Replace the ink cartridges.NOTE: If your cartridge is still un

Page 95

3. If the printer is Offline, right-click the printer, and click Use Printer Online.4. Try using the printer again.Printer PausedThe printer is curren

Page 96 - Solve network problems

Ink cartridges depletedThe cartridges listed in the message must be replaced to resume printing. HP recommends that you do notremove an ink cartridge

Page 97 - Solve wireless problems

Use SETUP cartridgesWhen you first setup the printer, you must install the cartridges that shipped in the box with the printer. Thesecartridges are la

Page 98

Contact HP support. For more information, see www.hp.com/support.Ink sensor warningThe ink sensor is reporting an unexpected condition. This could be

Page 99 - Solve network problems 95

IndexAaccessibility 8accessoriesinstallation 20printer status report 102turn on and off in driver 20warranty 110acoustic emissions 119ADF (automatic d

Page 100

faded stripes on copies, troubleshoot77faxanswer mode 50answering machine and modem,shared with (parallel phonesystems) 159answering machine troublesh

Page 101 - Solve network problems 97

HP Premium Plus Photo Paper HP's best photo paper is heavyweight for producing professional quality photos. Featuresan instant-dry finish for eas

Page 102 - After resolving the problems

reprint faxes 44save faxes 43specifications 113memory cardsinsert 20memory devicesprint files 29troubleshoot 92missing or incorrect information,troubl

Page 103

reprintfaxes from memory 44right navigation button 12rings to answer 50Ssavefaxes in memory 43scanerror messages 80from printer control panel 32from W

Page 104 - 100 Solve a problem

print 67printer status report 101receive faxes 86, 88scan 78scan quality 80send faxes 86, 87, 89skewed copies 77skewed pages 75tips 67troubleshootingE

Page 108 - Printhead maintenance

• Do not overload the tray or ADF. For more information, see Load paper or Load an original in the automaticdocument feeder (ADF).• To prevent jams, p

Page 109 - Align the printhead

NOTE: 3 Some features, such as the Fit to Page copy feature, do not work when you load your originals inthe ADF. You must load your originals on the s

Page 110 - Clear jams

NOTE: Do not load paper while the printer is printing.4. Slide the paper guides in the tray until they touch the edge of the stack of paper.5. Lower t

Page 111 - Clear jams 107

Load cards and photo paperUse these instructions to load cards and photo paper.1. Lift the output tray.2. Slide out the paper width guide in the input

Page 112 - Avoid paper jams

Insert a memory deviceUsing the USB port on the front of the printer, you can connect a USB flash drive. You can also transfer files fromthe USB flash

Page 113 - A Technical information

To turn on accessories (Windows)1. Click Start, and then click Printers, Printers and Faxes, or Devices and Printers.- Or -Click Start, click Control

Page 114 - 110 Technical information

CAUTION: 1 Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives,acetone, benzene, and carbon tetrachloride, all of

Page 115 - Warranty information 111

Update the printerHP is always working to improve the performance of its printers and bring you the latest features. If the printer isconnected to a n

Page 116 - Printer specifications

CAUTION: 2 HP recommends that you replace any missing cartridges as soon as possible to avoid printquality issues, possible extra ink usage, or damage

Page 117 - Paper specifications

2PrintMost print settings are automatically handled by the software application. Change the settings manually onlywhen you want to change print qualit

Page 118

HP Officejet 7610 Wide Format e-All-in-OneUser Guide

Page 119

6. Click OK.7. Click Print or OK to begin printing.Print documents (Mac OS X)1. Load paper in the tray. For more information, see Load paper.2. From t

Page 120 - Set minimum margins

5. Click Paper Type/Quality from the pop-up menu, and then select the following settings:• Paper Type: The appropriate brochure paper type• Quality: N

Page 121 - Copy specifications

Follow the instructions for your operating system.•Print photos on photo paper (Windows)•Print photos on photo paper (Mac OS X)•Print photos from a me

Page 122 - Web Services specifications

Print photos from a memory device You can connect a USB flash drive (such as a keychain drive or portable hard drive) to the USB port on the frontof t

Page 123 - Memory device specifications

3. Select Manage Custom Sizes in the Paper Size pop-up menu.NOTE: If you do not see these options in the Print dialog, click the disclosure triangle n

Page 124 - 120 Technical information

7. If necessary, click the disclosure triangle beside Color Options and select the appropriate Photo Fixoptions:• Off: Applies no automatic adjustment

Page 125 - Regulatory information

3ScanYou can scan documents, photos, and other originals and send them to a variety of desitinations, such as a folderon a computer.When scanning docu

Page 126 - Notice to users in Korea

Windows1. Load your original print-side down in the left-rear corner of the scanner glass or print-side up in the ADF.For more information, see Load a

Page 127 - GS Declaration (Germany)

Scan using WebscanWebscan is a feature of the embedded web server that lets you scan photos and documents from your printer toyour computer using a we

Page 128 - 124 Technical information

4. To start the scan, click Scan, and then follow the on-screen instructions.Mac OS X1. Load your original print-side down in the left-rear corner of

Page 129 - Regulatory information 125

Copyright information© 2013 Copyright Hewlett-Packard DevelopmentCompany, L.P.Edition 1, 4/2013Hewlett-Packard Company noticesThe information containe

Page 130 - Australia wired fax statement

4 CopyYou can produce high-quality color and grayscale copies on a variety of paper types and sizes.NOTE: If you are copying a document when a fax arr

Page 131

You can use these settings for single copy jobs.To change copy settings for a single job1. Touch Copy.2. Select the copy function settings you want to

Page 132 - Notice to users in Canada

5FaxYou can use the printer to send and receive faxes, including color faxes. You can schedule faxes to be sent ata later time and set up speed-dials

Page 133 - Notice to users in Japan

3. Enter the fax number by using the keypad.TIP: To add a pause in the fax number you are entering, touch * repeatedly, until a dash (-) appears onthe

Page 134 - Recycling program

fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the faxtones from the receiving fax machine.To

Page 135 - Power consumption

NOTE: You can only send a black-and-white fax from memory.To send a fax from memory1. Load your originals. For additional information, see Load an ori

Page 136 - Battery information

Send a fax to multiple recipientsYou can send a fax to multiple recipients at once by grouping individual speed dial entries into group speed dialentr

Page 137 - RoHS notices (Ukraine only)

• Set the paper size for received faxes•Set automatic reduction for incoming faxes•Block unwanted fax numbers•Receive faxes to your computer using HP

Page 138 - Third-party licenses

Reprint received faxes from memoryIf you set the Backup fax mode to On, the received faxes are stored in memory, whether the printer has an errorcondi

Page 139 - Third-party licenses 135

5. At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then touchDone. Enter the required information for

Page 140 - 136 Technical information

Contents1 Get startedAccessibility...

Page 141 - Third-party licenses 137

Add numbers to the junk fax listYou can block specific numbers by adding them to the junk fax list.To add a number to the junk fax list1. Touch (Righ

Page 142 - 138 Technical information

This section contains the following topics:•Fax to PC and Fax to Mac requirements•Activate Fax to PC and Fax to Mac•Modify Fax to PC and Fax to Mac se

Page 143 - Third-party licenses 139

Turn off Fax to PC or Fax to Mac1. Touch (Right arrow), and then touch Setup.2. Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.3. T

Page 144 - 140 Technical information

4. Touch the speed-dial entries you want to include in the group speed-dial entry, and then touch OK.5. Type the name for the speed-dial entry, and th

Page 145 - Third-party licenses 141

4. Enter your personal or company name, and then touch Done.5. Enter your fax number, and then touch Done.Set the answer mode (Auto answer)The answer

Page 146 - 142 Technical information

4. Touch Distinctive Ring.5. A message appears stating that this setting should not be changed unless you have multiple numbers onthe same telephone l

Page 147 - B HP supplies and accessories

If you experience problems sending and receiving faxes, try using a lower Fax Speed. The following tableprovides the available fax speed settings.Fax

Page 148 - HP paper

NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on theprinter. This means that your connec

Page 149 - C Additional fax setup

3. Touch Fax Confirmation.4. Touch to select one of the following options.Off Does not print a fax confirmation report when you send and receive faxes

Page 150 - 146 Additional fax setup

Print the details of the last fax transactionThe Last Fax Transaction report prints the details of the last fax transaction to occur. Details include

Page 151 - Back view of the printer

Print brochures (Mac OS X)...

Page 152

6 Web ServicesThe printer offers innovative, web-enabled solutions that can help you quickly access the Internet, obtaindocuments, and print them fast

Page 153

NOTE: Before you set up Web Services, make sure you are connected to the Internet using either anEthernet or wireless connection.• Set up Web Services

Page 154

4. In the Web Services Settings section, click Setup, click Continue, and follow the on-screen instructions toaccept the terms of use.5. If prompted,

Page 155 - Case E: Shared voice/fax line

▲From the printer control panel, touch (HP ePrint).To customize the email address, touch Print Info. The printer prints an information page that cont

Page 156

7 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simple maintenance procedures.TIP: If you have p

Page 157

NOTE: 2 If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used inanother printer, the ink level indicator mig

Page 158

4. Remove the new ink cartridge from its packaging.5. Using the color-coded letters for help, slide the ink cartridge into the empty slot until it is

Page 159

This information helps HP design future printers to meet our customers' printing needs. The data collected fromthe cartridge memory chip does not

Page 160 - 156 Additional fax setup

8 Solve a problemThe information in this section suggests solutions to common problems. If your printer is not operating correctlyand these suggestion

Page 161

Obtain electronic supportTo find support and warranty information, go to the HP web site at www.hp.com/support. This website providesinformation and u

Page 162

Set up speed-dial entries...

Page 163 - 4 Telephone (optional)

Telephone support numbersIn many locations, HP provides toll free telephone support during the warranty period. However, some of thesupport numbers mi

Page 164

After the phone support periodAfter the phone support period, help is available from HP at an additional cost. Help may also be available at theHP onl

Page 165

NOTE: To prevent any potential damage to your printer:Do not turn off the printer while the printer is performing any servicing. If you are turning of

Page 166 - 162 Additional fax setup

Solution 1: Use a lower print quality settingSolution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slowerth

Page 167

Check the paper settings• Make sure you select the correct print quality settings in the printer driver for the paper loaded in the trays.• Make sure

Page 168 - Test fax setup

Check the printer location and length of USB cable• High electromagnetic fields (such as those generated by USB cables) can sometimes cause slightdist

Page 169 - DNetwork setup

CAUTION: While ink cartridges are not damaged when left outside of the printer, the printhead doesneed to have all cartridges installed at all times a

Page 170 - 166 Network setup

Solution 5: Check the print settingsSolution: Check the print settings.• Check the print settings to see if the color settings are incorrect.For examp

Page 171 - Change the connection type

If defects are seen on the page, follow the steps below:1. If the lines in Test Pattern 1 are not straight and connected, align the printer. For more

Page 172 - Test the wireless connection

TIP: If you are using a computer running Windows, you can visit the HP online support website atwww.hp.com/support. This website provides information

Page 174 - Change basic network settings

Multiple pages are being picked up• Fan the paper before loading.• Make sure the paper guides are set to the correct markings in the tray for the pape

Page 175 - HP wireless direct printing

Documents are missing or faded• Check the paper◦ The paper might not meet Hewlett-Packard paper specifications (for example, the paper is too moist or

Page 176 - 172 Network setup

If you are using the automatic document feeder (ADF), check the following:◦ Make sure that the ADF input tray is not too full.◦ Make sure that the ADF

Page 177

◦ Windows: Open the HP printer software. For more information, see Open the HP printer software(Windows). In the window that appears, select Print, Sc

Page 178 - E Printer management tools

◦ If you are using a separate OCR (optical character recognition) program, the OCR program might belinked to a word-processing program that does not p

Page 179 - About cookies

The image that appears on the screen is not always an accurate representation of the quality of the scan.◦ Try adjusting your computer monitor setting

Page 180 - F How do I?

If the test fails, review the report for information on how to fix any problems found. For more information, see Thefax test failed.Click here to go o

Page 181 - G Errors (Windows)

The "Fax Connected to Active Telephone Wall Jack" test failedSolution• Check the connection between the telephone wall jack and the printer

Page 182 - Cartridge Problem

• Make sure you use the phone cord that came with the printer. If you do not use the supplied phonecord to connect from the telephone wall jack to the

Page 183 - Printer Offline 179

• Make sure you have correctly connected the printer to the telephone wall jack. Using the phone cordsupplied in the box with the printer, connect one

Page 184 - Door or cover open

A Technical informationWarranty information...

Page 185

The display always shows Phone Off HookSolution: You are using the wrong type of phone cord. Make sure you are using the 2-wire phone cordthat came wi

Page 186 - 182 Errors (Windows)

• Check to see if another process has caused an error. Check the display or your computer for an errormessage providing information about the problem

Page 187 - Problem with ink system 183

1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port3 Telephone• If you are sendin

Page 188

◦ Disconnect the answering machine and then try receiving a fax. If faxing is successful withoutthe answering machine, the answering machine might be

Page 189

Fax tones are recorded on my answering machineSolution• When you have an answering machine on the same phone line you use for fax calls, try connectin

Page 190

Solve problems using Web Services and HP websitesThis section provides solutions to common problems using Web Services and HP websites.•Solve problems

Page 191

Solve memory device problemsTIP: You can visit the HP online support website at www.hp.com/support for information and utilities that canhelp you corr

Page 192

• For computer running Windows, all applications, including virus protection programs, spyware protectionprograms, and firewalls, are closed or disabl

Page 193

Check the wireless light behavior according to the following table.Light description/Light pattern ExplanationThe Wireless light is off.The wireless c

Page 194

TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help diagnose andget assistance in installing and using HP print

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