Attention California users...
TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help diagnose andget assistance in installing and using HP print
To access the EWS1. On your computer, open the EWS. For more information, see Embedded web server.NOTE: If you are using a proxy server in your browse
Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows only)If you install the HP software again, the instal
TIP: You can visit the HP online support website at www.hp.com/support for information and utilities that canhelp you correct many common printer prob
Embedded web server cannot be openedCheck your network setup• Make sure you are not using a phone cord or a crossover cable to connect the printer to
Check the hardware connections• Make sure that any cords and cables that you are using are in good working order.• Make sure that the power cord is co
1. Product Information: Shows printer information (such as the printer name, model number, serial number,and firmware version number), the accessories
troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page beforecalling.To print the network configura
4. Wireless Direct: Shows information about your Wireless Direct Printing connection, such as the networkname (SSID), IP address, subnet mask, default
To clean the printhead from Toolbox (Windows)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more information, see
HP wireless direct printing...
Uninstall and reinstall the HP softwareIf your installation is incomplete, or if you connected the USB cable to the computer before prompted by the HP
b. Locate any jammed paper inside the printer, grasp it with both hands, and then pull it towards you.CAUTION: If the paper tears when you are removin
To clear a paper jam in the automatic document feeder1. Lift the cover of the automatic document feeder.2. Lift the tab located on the front edge of t
A Technical informationThis section contains the following topics:•Warranty information•Printer specifications•Regulatory information•Environmental pr
Hewlett-Packard limited warranty statementInk cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its de
During the warranty period the product is covered as long as the HP ink is not depleted and the end of warrantydate has not been reached. The end of w
Printer specificationsThis section contains the following topics:•Physical specifications•Product features and capacities•Processor and memory specifi
Feature CapacitySimplified Chinese, Slovak, Slovenian, Spanish, Swedish,Traditional Chinese, Turkish.Processor and memory specificationsPrinter proces
Paper size Input tray ADF Duplexer10x15cm* 2L* U.S. Letter (216 x 279 mm; 8.5 x 11 inches)8.5 x 13 inches (216 x 330 mm)U.S. Legal (216 x 356 mm; 8.
Paper size Input tray ADF DuplexerJapanese Envelope Chou #3 (120 x 235 mm; 4.7x 9.3 inches) Japanese Envelope Chou #4 (90 x 205 mm; 3.5x 8.1 inches)
1 Get startedThis guide provides details about how to use the printer and how to resolve problems.•Accessibility•HP EcoSolutions (HP and the Environme
* These sizes can be used for borderless printing.** The printer is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible
Paper (1) Left margin (2) Right margin (3) Top margin (4) Bottommargin11 x 14 inches12 x 12 InchesB4 (JIS)TabloidSuper BA3A3+Edge-to-Edge TabloidEdge-
Fax specifications• Walk-up black-and-white and color fax capability.• Up to 99 speed dials.• Up to 100-page memory (based on ITU-T Test Image #1 at s
NOTE: You might be able to use other types of files with HP ePrint. However, HP cannot guarantee that theyfunction correctly with the printer because
NOTE: You might be able to use other USB flash drives with the product. However, HP cannot guaranteecorrect functionality with the product because all
Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic
FCC statementNotice to users in KoreaVCCI (Class B) compliance statement for users in JapanAppendix A122 Technical information
Notice to users in Japan about the power cordNoise emission statement for GermanyGS Declaration (Germany)Regulatory information 123
Notice to users of the U.S. telephone network: FCC requirementsAppendix A124 Technical information
Notice to users of the Canadian telephone networkRegulatory information 125
This section contains the following topics:•Manage Power•Optimize Printing SuppliesManage PowerTo conserve electricity, the printer comes with the fol
Notice to users in the European Economic AreaNotice to users of the German telephone networkAustralia wired fax statementEuropean Union Regulatory Not
available (in English only) either within the product documentation or at the following web site: www.hp.com/go/certificates (type the product number
Exposure to radio frequency radiationNotice to users in BrazilNotice to users in CanadaAppendix A128 Technical information
Notice to users in TaiwanNotice to users in MexicoNotice to users in JapanRegulatory information 129
Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sustainable manner:• Design
Disposal of waste equipment by users in private households in the EuropeanUnionPower consumptionHewlett-Packard printing and imaging equipment marked
Additional ENERGY STAR qualified imaging product model information is listed at:www.hp.com/go/energystarChemical SubstancesHP is committed to providin
RoHS notices (China only)Toxic and hazardous substance tableRoHS notices (Ukraine only)Environmental product stewardship program 133
Third-party licensesLICENSE.aes-pubdom--crypto---------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code fo
distribute, sublicense, and/or sell copies of the Software, and topermit persons to whom the Software is furnished to do so, subject tothe following c
Front view1 Automatic document feeder (ADF)2 Control panel display3 Control panel4 Front universal serial bus (USB) port5 Input tray6 Output tray exte
* PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS* BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR* CONSE
notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.3. All advert
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation
([email protected]). This product includes software written by TimHudson ([email protected]).=========================================================
EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THEIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULARPURPOSE ARE DISCL
* notice, this list of conditions and the following disclaimer in the* documentation and/or other materials provided with the distribution.* 3. Neithe
misrepresented as being the original software.3. This notice may not be removed or altered from any source distribution.Jean-loup Gailly Mark Adlerjl
B HP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The information is subject tochanges, v
HP paperTo order paper such as HP Premium Paper, go to www.hp.com.HP recommends plain papers with the ColorLok logo for printing everydaydocuments. Al
C Additional fax setupAfter completing all the steps in the getting started guide, use the instructions in this section to complete your faxsetup. Kee
NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printheaddamage. Avoid removing supplies for extende
If you are unsure which kind of telephone system you have (serial or parallel), check with your telephonecompany.This section contains the following t
Other equipment or services sharing your fax line Recommended fax setupDSL PBX DistinctiveringserviceVoicecallsComputerdial-upmodemAnsweringmachineVoi
You might need to connect the supplied phone cord to the adapter provided for your country/region.To set up the printer with a separate fax line1. Usi
To set up the printer with DSL1. Obtain a DSL filter from your DSL provider.2. Using the phone cord supplied in the box with the printer, connect one
Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) that allow
Case E: Shared voice/fax lineIf you receive both voice calls and fax calls at the same phone number, and you have no other office equipment(or voice m
Case F: Shared voice/fax line with voice mailIf you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice
Set up the printer with a computer dial-up modemIf you are using the same phone line for sending faxes and for a computer dial-up modem, follow these
1 Telephone wall jack2 Parallel splitter3DSL/ADSL filterConnect one end of the phone jack that was supplied with the printer to connect to the 1-LINEp
Case H: Shared voice/fax line with computer modemThere are two different ways to set up the printer with your computer based on the number of phone po
Label Name and Description1 Home button: Returns to the home screen from any other screen.2 Control panel display: Touch the screen to select menu opt
1. Remove the white plug from the port labeled 2-EXT on the back of the printer.2. Find the phone cord that connects from the back of your computer (y
1 Telephone wall jack2 Parallel splitter3DSL/ADSL filter4 Use the phone cord provided to connect to the 1-LINE port on the back of the printer.You mig
Case I: Shared voice/fax line with answering machineIf you receive both voice calls and fax calls at the same phone number, and you also have an answe
When the phone rings, your answering machine answers after the number of rings you have set, and then playsyour recorded greeting. The printer monitor
5 Answering machine6 Computer with modem7 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.You might need to conn
Shared voice/fax line with computer DSL/ADSL modem and answering machine1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filter4 Phone cord provided
4. Unplug the answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on theback of the printer.NOTE: If you do not c
• If your computer has two phone ports, set up the printer as follows:Back view of the printer1 Telephone wall jack2 Use the phone cord supplied in th
Serial-type fax setupFor information on setting up the printer for faxing using a serial-type phone system, see the Fax Configurationweb site for your
DNetwork setupYou can manage network settings for the printer through the printer control panel as described in the nextsection. Additional advanced s
Change printer settingsUse the control panel to change the printer mode and settings, print reports, or get help for the printer.TIP: If the printer i
Set up the printer on your wireless networkTo set up the printer on your wireless network, use one of the following methods:•Set up the printer using
3. When prompted, touch Push Button.4. On the wireless router or wireless access point, press and hold the WPS button for 3 seconds.Wait for about 2 m
NOTE: If you cannot find the wireless network name (SSID) and wireless password (WPA passphrase, WEPkey), see Before you begin.Change from a USB conne
Overview of security settingsTo help improve the security of the wireless network and prevent unauthorized access, the printer supports manycommon typ
Guidelines for reducing interference on a wireless networkThe following tips will help reduce the chances for interference in a wireless network:• Kee
View IP settingsTo view the IP address of the printer:• Print the network configuration page. For more information, see Understand the network configu
• HP wireless direct printing can be used while the printer is also connected to a computer using USB cableor to a network (using a wireless or Ethern
3. From the computer, click the wireless icon on your task tray, select the HP wireless direct printing name,such as HP-Print-**-Officejet 7610 series
E Printer management toolsThis section contains the following topics:•Toolbox (Windows)•HP Utility (Mac OS X)•Embedded web serverToolbox (Windows)The
About cookiesThe embedded web server (EWS) places very small text files (cookies) on your hard drive when you arebrowsing. These files let the EWS rec
HP Digital Fax (Fax to PC and Fax to Mac)Never lose important faxes misplaced within a stack of paper pages again!Use Fax to PC and Fax to Mac to auto
F How do I?• Get started•Print•Scan•Copy•Fax•Web Services•Work with ink cartridges•Solve a problem176 How do I?
G Errors (Windows)• Fax memory full•Unable to communicate with printer•Low on ink•Cartridge Problem•Replace the ink cartridge•Paper Mismatch•The cartr
Unable to communicate with printerThe computer cannot communicate with the printer because one of the following events has occurred:• The printer has
Replace the ink cartridgeReplace the indicated ink cartridge. For more information, see Replace the ink cartridges.NOTE: If your cartridge is still un
3. If the printer is Offline, right-click the printer, and click Use Printer Online.4. Try using the printer again.Printer PausedThe printer is curren
Ink cartridges depletedThe cartridges listed in the message must be replaced to resume printing. HP recommends that you do notremove an ink cartridge
Use SETUP cartridgesWhen you first setup the printer, you must install the cartridges that shipped in the box with the printer. Thesecartridges are la
Contact HP support. For more information, see www.hp.com/support.Ink sensor warningThe ink sensor is reporting an unexpected condition. This could be
IndexAaccessibility 8accessoriesinstallation 20printer status report 102turn on and off in driver 20warranty 110acoustic emissions 119ADF (automatic d
faded stripes on copies, troubleshoot77faxanswer mode 50answering machine and modem,shared with (parallel phonesystems) 159answering machine troublesh
HP Premium Plus Photo Paper HP's best photo paper is heavyweight for producing professional quality photos. Featuresan instant-dry finish for eas
reprint faxes 44save faxes 43specifications 113memory cardsinsert 20memory devicesprint files 29troubleshoot 92missing or incorrect information,troubl
reprintfaxes from memory 44right navigation button 12rings to answer 50Ssavefaxes in memory 43scanerror messages 80from printer control panel 32from W
print 67printer status report 101receive faxes 86, 88scan 78scan quality 80send faxes 86, 87, 89skewed copies 77skewed pages 75tips 67troubleshootingE
• Do not overload the tray or ADF. For more information, see Load paper or Load an original in the automaticdocument feeder (ADF).• To prevent jams, p
NOTE: 3 Some features, such as the Fit to Page copy feature, do not work when you load your originals inthe ADF. You must load your originals on the s
NOTE: Do not load paper while the printer is printing.4. Slide the paper guides in the tray until they touch the edge of the stack of paper.5. Lower t
Load cards and photo paperUse these instructions to load cards and photo paper.1. Lift the output tray.2. Slide out the paper width guide in the input
Insert a memory deviceUsing the USB port on the front of the printer, you can connect a USB flash drive. You can also transfer files fromthe USB flash
To turn on accessories (Windows)1. Click Start, and then click Printers, Printers and Faxes, or Devices and Printers.- Or -Click Start, click Control
CAUTION: 1 Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives,acetone, benzene, and carbon tetrachloride, all of
Update the printerHP is always working to improve the performance of its printers and bring you the latest features. If the printer isconnected to a n
CAUTION: 2 HP recommends that you replace any missing cartridges as soon as possible to avoid printquality issues, possible extra ink usage, or damage
2PrintMost print settings are automatically handled by the software application. Change the settings manually onlywhen you want to change print qualit
HP Officejet 7610 Wide Format e-All-in-OneUser Guide
6. Click OK.7. Click Print or OK to begin printing.Print documents (Mac OS X)1. Load paper in the tray. For more information, see Load paper.2. From t
5. Click Paper Type/Quality from the pop-up menu, and then select the following settings:• Paper Type: The appropriate brochure paper type• Quality: N
Follow the instructions for your operating system.•Print photos on photo paper (Windows)•Print photos on photo paper (Mac OS X)•Print photos from a me
Print photos from a memory device You can connect a USB flash drive (such as a keychain drive or portable hard drive) to the USB port on the frontof t
3. Select Manage Custom Sizes in the Paper Size pop-up menu.NOTE: If you do not see these options in the Print dialog, click the disclosure triangle n
7. If necessary, click the disclosure triangle beside Color Options and select the appropriate Photo Fixoptions:• Off: Applies no automatic adjustment
3ScanYou can scan documents, photos, and other originals and send them to a variety of desitinations, such as a folderon a computer.When scanning docu
Windows1. Load your original print-side down in the left-rear corner of the scanner glass or print-side up in the ADF.For more information, see Load a
Scan using WebscanWebscan is a feature of the embedded web server that lets you scan photos and documents from your printer toyour computer using a we
4. To start the scan, click Scan, and then follow the on-screen instructions.Mac OS X1. Load your original print-side down in the left-rear corner of
Copyright information© 2013 Copyright Hewlett-Packard DevelopmentCompany, L.P.Edition 1, 4/2013Hewlett-Packard Company noticesThe information containe
4 CopyYou can produce high-quality color and grayscale copies on a variety of paper types and sizes.NOTE: If you are copying a document when a fax arr
You can use these settings for single copy jobs.To change copy settings for a single job1. Touch Copy.2. Select the copy function settings you want to
5FaxYou can use the printer to send and receive faxes, including color faxes. You can schedule faxes to be sent ata later time and set up speed-dials
3. Enter the fax number by using the keypad.TIP: To add a pause in the fax number you are entering, touch * repeatedly, until a dash (-) appears onthe
fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the faxtones from the receiving fax machine.To
NOTE: You can only send a black-and-white fax from memory.To send a fax from memory1. Load your originals. For additional information, see Load an ori
Send a fax to multiple recipientsYou can send a fax to multiple recipients at once by grouping individual speed dial entries into group speed dialentr
• Set the paper size for received faxes•Set automatic reduction for incoming faxes•Block unwanted fax numbers•Receive faxes to your computer using HP
Reprint received faxes from memoryIf you set the Backup fax mode to On, the received faxes are stored in memory, whether the printer has an errorcondi
5. At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then touchDone. Enter the required information for
Contents1 Get startedAccessibility...
Add numbers to the junk fax listYou can block specific numbers by adding them to the junk fax list.To add a number to the junk fax list1. Touch (Righ
This section contains the following topics:•Fax to PC and Fax to Mac requirements•Activate Fax to PC and Fax to Mac•Modify Fax to PC and Fax to Mac se
Turn off Fax to PC or Fax to Mac1. Touch (Right arrow), and then touch Setup.2. Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.3. T
4. Touch the speed-dial entries you want to include in the group speed-dial entry, and then touch OK.5. Type the name for the speed-dial entry, and th
4. Enter your personal or company name, and then touch Done.5. Enter your fax number, and then touch Done.Set the answer mode (Auto answer)The answer
4. Touch Distinctive Ring.5. A message appears stating that this setting should not be changed unless you have multiple numbers onthe same telephone l
If you experience problems sending and receiving faxes, try using a lower Fax Speed. The following tableprovides the available fax speed settings.Fax
NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on theprinter. This means that your connec
3. Touch Fax Confirmation.4. Touch to select one of the following options.Off Does not print a fax confirmation report when you send and receive faxes
Print the details of the last fax transactionThe Last Fax Transaction report prints the details of the last fax transaction to occur. Details include
Print brochures (Mac OS X)...
6 Web ServicesThe printer offers innovative, web-enabled solutions that can help you quickly access the Internet, obtaindocuments, and print them fast
NOTE: Before you set up Web Services, make sure you are connected to the Internet using either anEthernet or wireless connection.• Set up Web Services
4. In the Web Services Settings section, click Setup, click Continue, and follow the on-screen instructions toaccept the terms of use.5. If prompted,
▲From the printer control panel, touch (HP ePrint).To customize the email address, touch Print Info. The printer prints an information page that cont
7 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simple maintenance procedures.TIP: If you have p
NOTE: 2 If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used inanother printer, the ink level indicator mig
4. Remove the new ink cartridge from its packaging.5. Using the color-coded letters for help, slide the ink cartridge into the empty slot until it is
This information helps HP design future printers to meet our customers' printing needs. The data collected fromthe cartridge memory chip does not
8 Solve a problemThe information in this section suggests solutions to common problems. If your printer is not operating correctlyand these suggestion
Obtain electronic supportTo find support and warranty information, go to the HP web site at www.hp.com/support. This website providesinformation and u
Set up speed-dial entries...
Telephone support numbersIn many locations, HP provides toll free telephone support during the warranty period. However, some of thesupport numbers mi
After the phone support periodAfter the phone support period, help is available from HP at an additional cost. Help may also be available at theHP onl
NOTE: To prevent any potential damage to your printer:Do not turn off the printer while the printer is performing any servicing. If you are turning of
Solution 1: Use a lower print quality settingSolution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slowerth
Check the paper settings• Make sure you select the correct print quality settings in the printer driver for the paper loaded in the trays.• Make sure
Check the printer location and length of USB cable• High electromagnetic fields (such as those generated by USB cables) can sometimes cause slightdist
CAUTION: While ink cartridges are not damaged when left outside of the printer, the printhead doesneed to have all cartridges installed at all times a
Solution 5: Check the print settingsSolution: Check the print settings.• Check the print settings to see if the color settings are incorrect.For examp
If defects are seen on the page, follow the steps below:1. If the lines in Test Pattern 1 are not straight and connected, align the printer. For more
TIP: If you are using a computer running Windows, you can visit the HP online support website atwww.hp.com/support. This website provides information
Solve printer problems...
Multiple pages are being picked up• Fan the paper before loading.• Make sure the paper guides are set to the correct markings in the tray for the pape
Documents are missing or faded• Check the paper◦ The paper might not meet Hewlett-Packard paper specifications (for example, the paper is too moist or
If you are using the automatic document feeder (ADF), check the following:◦ Make sure that the ADF input tray is not too full.◦ Make sure that the ADF
◦ Windows: Open the HP printer software. For more information, see Open the HP printer software(Windows). In the window that appears, select Print, Sc
◦ If you are using a separate OCR (optical character recognition) program, the OCR program might belinked to a word-processing program that does not p
The image that appears on the screen is not always an accurate representation of the quality of the scan.◦ Try adjusting your computer monitor setting
If the test fails, review the report for information on how to fix any problems found. For more information, see Thefax test failed.Click here to go o
The "Fax Connected to Active Telephone Wall Jack" test failedSolution• Check the connection between the telephone wall jack and the printer
• Make sure you use the phone cord that came with the printer. If you do not use the supplied phonecord to connect from the telephone wall jack to the
• Make sure you have correctly connected the printer to the telephone wall jack. Using the phone cordsupplied in the box with the printer, connect one
A Technical informationWarranty information...
The display always shows Phone Off HookSolution: You are using the wrong type of phone cord. Make sure you are using the 2-wire phone cordthat came wi
• Check to see if another process has caused an error. Check the display or your computer for an errormessage providing information about the problem
1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port3 Telephone• If you are sendin
◦ Disconnect the answering machine and then try receiving a fax. If faxing is successful withoutthe answering machine, the answering machine might be
Fax tones are recorded on my answering machineSolution• When you have an answering machine on the same phone line you use for fax calls, try connectin
Solve problems using Web Services and HP websitesThis section provides solutions to common problems using Web Services and HP websites.•Solve problems
Solve memory device problemsTIP: You can visit the HP online support website at www.hp.com/support for information and utilities that canhelp you corr
• For computer running Windows, all applications, including virus protection programs, spyware protectionprograms, and firewalls, are closed or disabl
Check the wireless light behavior according to the following table.Light description/Light pattern ExplanationThe Wireless light is off.The wireless c
TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help diagnose andget assistance in installing and using HP print
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